CMS Solutions just completed a great post go-live project. The client was already live on E10, but was scheduling in Excel. Our primary focus started out as simply scheduling, but once the client saw what we could bring to the table, they asked for more and more. They are now live on Scheduling, using the Advanced Scheduling module. They have a customized but very simple work queue to eliminate having extensive job travelers. Along the way we implemented forecasting and running MRP for anticipated demand. They were running serialization in Excel as well, and have started processing more and more parts using Epicor serialization. They exceeded their capacity and purchased a new acquisition along the way. Working together, we had the new plant up and on Epicor in 3 weeks. We enhanced their engineering alerts process and set rules to prevent the manufacture or shipping of parts requiring engineering alerts. We started a task based Case Management process, and now they have multiple processes for Case Management, with email notifications for newly assigned tasks. Further enhancing the quality process, we created a much better Corrective Action process that has all of the information needed, as well as custom reports. Overall, we created over 50 new dashboards/reports to data-mine the system for relevant business metrics. To top it all off, we trained their staff to be able to stand alone in the areas they were slightly uninformed on. We purchased DMT to be able to more easily manipulate the data. (Note to self: This team has the very best programmers we have ever worked with, and were well ahead of the norm. They were only lacking in some Epicor fundamentals.)
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January 2021
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