|
CMS Solutions just finished a 5 month E10 upgrade for a large Multi-Company, Multi-Plant client. With help from Matt at Saberlogic (reporting issues) and Chad at Epic Solutions Online (rolling our DB’s), it was the very smoothest go-live ever. We had been working with this client for a while, and were doing more than just an upgrade. We brought them from a 20-30% Epicor utilization to well over 60% utilization. They are now using modules that they had been paying maintenance on for 8 years, but had never used. They understand more about the system, and how it can be used more efficiently.
When we first met them, their end users were disengaged, and had resigned themselves to live with their current state. Now, they are energized and excited about their Epicor platform. We exploited the advances in E10, and used our Technical expertise (shout out to Sean) to make magic happen in some areas. We even brought over their hundreds of custom reports, after trimming them down considerably by smarter use of dashboards and dashboard reporting. This would not have happened if their team had not be so involved and had we not did a great PILOT!!!! |
Training VideosCheck back as we add more training videos. Archives
January 2021
Categories |
RSS Feed