CMS Solutions just completed our first go-live for 2019. This multi-company, multi-site customer contacted us in November after finding us via a Google search. They wanted a local resource to replace their Epicor consultants who were flying in. Their Epicor implementation had derailed and was stalled. They asked us if we could guide them to a January go-live. After reviewing their position, and clearing our schedule, we worked out an aggressive training schedule. Our Conference Room Pilot went smoothly just before Christmas, and we went live on the 2nd. Lessons learned included the need for better set-ups on their Consolidated Purchasing processes, the need for increased and more in-depth training for the shipping/receiving crew, and more insight to the ‘odd’ scenarios. Regardless, we missed no shipments, and job costing is now a much more focused process, as they never had that type of visibility. Overall, the crew from Ponchatoula was very capable, highly motivated, and super quick learners.
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